22 Things to Consider When Considering Business Management System Software Solutions
Business management systems are critical to the operation to any business and choosing the right software solution to automate business processes can be a daunting task.
Below is a list of 22 items to consider when selecting a business management system software solution:
- Easy Audit Compliance: The system you choose should make it very easy to be compliant with a full history of who, what, when, and where, built automatically as you use it. A complete history, traceability, and retention compliance at your fingertips.
- Superior Configurability: Software solutions should be built to be extremely configurable from the ground up. This allows any company in any industry to align exactly to their specific processes with no code necessary.
- User-Friendly and Intuitive UI: The user interface needs to be simple and intuitive, the training required should be simple – you’ll want minimal training for administrators and end users.
- Integration Across Applications: You’ll need applications that are integrated to work with each other to provide powerful, seamless workflow solutions that leverage the power of all required applications.
- Future-Proofing: Seamless integration across all of the applications will be crucial, with flagging for system changes to make sure all of the changes required to ensure that the same issue does not arise in the future are taken care of. For example, from FMEA to Control Plan to documentation to training, etc.
- Task Management: Task management should be built intuitively throughout the software for every process to make sure that the things that need to get done do get done and are on schedule.
- Auto Notification Emails: You will need automated notification emails where you need to drive the required actions with configurable escalation protocols that you control for frequency and level of escalation.
- Sophisticated Approval Flows: You will want to be sure that for many management activities such as creating controlled documentation or approving the closure of corrective actions, you can easily manage different types of approval (serial, parallel, voting) and multiple stages of approval with all of the history recorded automatically for compliance purposes.
- Security & Confidentiality Settings: You will need easy management of security at all levels of the software platform: at the platform level, at the application level, and individual record level, so that anyone sees only what you want them to see.
- Chat Communication: Communication is key. You’ll want chat functionality that will allow all communication on any issue, project, task to be discussed right on the platform, with all of it captured for future reference, eliminating the countless chains of emails.
- Business Intelligence & Data Analytics: In this fast-paced business environment, you’ll need to see reports that you want to see in the way that you want to see them. Look for out-of-the-box integration with Microsoft Power BI and capability to integrate with other systems such as Tableau, Sisense, and many others with no code required.
- Powerful Search/Tagging: You will want to be sure that there are powerful search engines built in to easily find what you are looking for fast and tagging functionality that allows you to organize and find the information the way you want to.
- Online Help Center: You’ll want to be sure that you’re software solution is fully supported with help that is only a click away from any page of the platform.
- Customizable Tool Tips: You’ll want customizable fields and the ability to add “tool tips” to provide specific direction to your employees for what that field means for your organization and how to navigate any process, eliminating any ambiguity.
- Clear Status Monitoring: You will want software that can provide a status timeline that shows you exactly where you are in any process with timers that show you how long a process is taking so you can easily see what still needs to be accomplished and where your bottlenecks are in the process.
- Automatic Form Builder: You will want users to be able to build all of the forms necessary to automate their existing business processes with no code required.
- API Ready Integration: Out-of-the-box API capability for integration to ERP, CRM, HR or any 3rd party systems with API capability will be critical for users with legacy software systems for other business processes.
- Office 365 Integrated: You will want to look for software solutions that offer out-of-the-box integration with Microsoft Office 365.
- Mobile-Enabled: In an increasingly mobile work environment, you’ll want a software solution that is accessible from anywhere, in the office, or on the go.
- Migration Capable: You’ll want to ensure that the selected solution has tools to help you migrate data from legacy systems.
- Multi-language: In a global work environment, you’ll likely want main languages already built-in and with any language available to you if needed.
- Single Sign-On (SSO): You can never be too careful. You will need seamless security authentication and integration to your systems for access to the system.
IntellaQuest currently offers around 19 applications based on the specific requirements of your company’s needs. These are some of the features that are provided with every application which makes the IntellaQuest platform unique in the market.
