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evolved, innovative, & streamlined business PROCESS WORKFLOWS

Both during our global implementation and post-implementation of our Enterprise, IntellaQuest Applications (DocuQuest FLSQuest & PRRQuest) as well as heavily used additional Applications such as GageQuest, RecordQuest, PMQuest and PeopleQuest, IntellaQuest’s ongoing support has been exceptional and timely, no matter which of our colleagues around the world needs it and has been provided by technically expert people who know our business. IntellaQuest has also promised and then delivered on key critical developments with continuous evolving requirements to the IntellaQuest platform that have provided high value impacts for Flowserve.

Arjen Huizinga
Global Quality Deployment Manager

IntellaQuest has been Leggett & Platt Automotive partner since 2002, and it is currently the Global Business Management System solution for our 22 facilities (8 languages) spread in North America, Europe, and Asia. IntellaQuest has been chosen for two main reasons: the flexibility, adaptability, and intelligent solutions provided by their applications; and the practical and quick services offered to our global organization.

Helder Sato
Director Quality

Simply the best. With the combination of DocuQuest, PeopleQuest, PRRQuest, AuditQuest, MOCQuest, and GageQuest, all types of audits, i.e. ISO, RC, PSM, OSHA, and internal are a breeze. IntellaQuest has repeatedly been called out in audits as the best system the auditor has seen. PeopleQuest is an outstanding training system. The whole IntellaQuest team is responsive and easy to work with.

Richard Clockedile
Process Engineering

My relationship working with IntellaQuest has spanned 7 years on CI Project databases.  Their team helped us migrate from an unsupported Lotus database to a first-class software product. During this development IntellaQuest worked hand and hand with our team to create whatever we wanted. Last year our Global CI Department took a turn on a different path with respect to how CI benefits were reported and to automate the approval process to simply project leaders input into the system. This was basically a total rewrite of this product which would normally take 8~10 months. The changes requested were very complex and required many cross checks and failsafe protections. IntellaQuest accomplished this in 3 ½ months by dedicating an entire team to work with us day in and day out to complete. Other departments within the company are now requesting use of this system to track their improvement activities, so the software continues to grow and be upgraded to accommodate these requests. The IntellaQuest team is like family and works every day to make this product for Flowserve the best it can be. I highly recommend IntellaQuest.

Mac Caraway
Global Lean Deployment Manager

I have worked with the IntellaQuest software for many years now and IntellaQuest has always provided exemplary support whenever our team has required. IntellaQuest is very easy and intuitive to learn and use and provides comprehensive compliance to audits. I can't imagine working in Quality without IntellaQuest!

Cedric Daniel
Quality Manager

JTEKT is the 3rd company where I have utilized IntellaQuest over the years.  With that experience, when I needed a solution for Document Management at my plant in my current role, I immediately reached out to IntellaQuest for their DocuQuest module. DocuQuest was easy to implement and provides the compliance that we require for documents.

Gareth Stephens
Plant Director

Our THK plant was needing a system to help with compliance to IATF 16949 standard and IntellaQuest's DocuQuest & PeopleQuest Applications provided both the Document Management and the Training Management platform including ensuring training on the latest versions of documents.  It was easy to implement and is very intuitive and now makes our compliance and audits for OEM compliance very straightforward.

Tibor Tzabo
Quality Manager

I have been engaged with the IntellaQuest team as a user and business process owner for five years and the experience has been extremely positive. From our initial start with a handful of modules, we are now actively using more than 10 modules across a global footprint with hundreds of daily users. The common look & feel of the modules makes training easy and should questions arise, the Knowledge Center and second level tech support are readily available to assist. The IntellaQuest team is a true business partner, and we look forward to continue to build that partnership going forward.

Kevin Konarzewski
Americas Regional Supplier Quality Manager

ISO/IATF auditors find IntellaQuest to be a favorable system for documentation control and training. With the stroke of a few keys, documentation and verification is provided and they are on their way to the next question. The IntellaQuest technical support team is unsurpassed. Their customer service consistently exceeds my expectations. I have worked with the IntellaQuest team through several migrations of new, improved generations plus some of our own server migrations. Their communication, organization, and playbooks for each of them has made the process painless and successful. The IntellaQuest team is extremely receptive to new ideas and has implemented many of our suggestions after surveying other clients to confirm the benefit of the suggested changes. As our plant’s IntellaQuest administrator, I have been asked if I work for IntellaQuest – and of course I don’t, but that’s how passionate I am about their product and service! There are times when I just need a quick answer to a theoretical question and my personal support contact will reply to my call or email promptly and satisfactorily without exception. I never have to wait to move on with a project.  The way IntellaQuest’s various modules, especially PeopleQuest and DocuQuest, interact is why we only need one system for both our quality management and training. Companies using a separate LMS don’t know what they’re missing! We are a lean, heavy industrial site and using IntellaQuest contributes to the success of our AGC North America Float plant.

Julie Bringer
Training & Development Specialist

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INTELLAQUEST PROVIDES IMPACT THAT MAKES A DIFFERENCE

We take compliance seriously

Audit Compliance
for Business Processes
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Reduction in Document/
Record Control Activities
0 %
Reduction in
Audit Manhours
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Reduction of Manhours
for Supplier Management
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Intellaquest provides a highly modular “engine”
that aligns & integrates all of your business processes.

Quality Management
System

EHS
Management System

Supplier
Management System

Operations & Plant Management System

Engineering
Management System

Audit
Management System

Asset
Management System

Training
Management System

Project
Management System

Innovation/
New Product Dev
Management System

Risk & Compliance
Management System

Contractor
Management System

Warranty
Management System

Production Parts
Approval Process Management System

GRC
Management System

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A comprehensive set of Applications that are integrated and modular

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